CHEC-in: Your Secure Patient Portal

All you need to know about CHEC-in: Your Secure Patient Portal

A simpler, faster way to manage your healthcare appointments online.

No phone queues — View or change your appointment details in seconds.

Available 24/7 — Manage your care at a time that entirely suits you.

Safe & Secure — Your privacy is protected by NHS-grade security protocols.

Take Control of Your Care Journey

Discover why thousands of patients choose CHEC-in to manage their eye care, gastroenterology, ENT, and dermatology appointments.

Total ConvenienceNo more waiting on hold. View, reschedule, or check your appointment times from your phone, tablet, or computer.
24/7 AccessLife doesn’t stop at 5 PM. Access your secure appointment information day or night, at a time that works best for you.
Secure & Simple LoginNo complicated passwords to remember. Log in instantly and securely using just your postcode and date of birth.
All Your Details in One PlaceAccess hospital location directions, clinic preparation steps, and maps directly inside the portal.

How to Use the CHEC-in Portal in 3 Easy Steps

Once your local healthcare provider (GP or Optometrist) has referred you to CHEC, managing your care is simple:

Step 1: Access the patient portal

Visit the secure login page at chec-in.chec.uk.

Step 2: Verify Your Identity

Enter your Postcode and Date of Birth. We’ll send a secure, one-time verification code to your registered mobile number or email address to keep your details safe.

Step 3: Manage Your Appointment

Instantly view your schedule, confirm your attendance, or request a new time if the current slot doesn’t suit your schedule.


Frequently Asked Questions

  • Do I need to download an app to use CHEC-in?
    • No download is required! CHEC-in is a web-based patient portal. It runs securely inside any standard mobile, tablet, or computer browser, saving space on your device.
  • Who can use the CHEC-in Patient Portal?
    • Any patient who has been referred to CHEC for treatment (including Community Ophthalmology, Gastroenterology, ENT, and Dermatology) can log in once their referral has been safely processed by our team.
  • Is my personal medical data safe?
    • Absolutely. Your security is our highest priority. The CHEC-in portal is built using advanced encryption and secure verification steps to ensure your personal and clinical details are kept entirely private.
  • What should I do if I need to change my appointment but cannot log in?
    • If you have trouble accessing the online portal, our friendly, dedicated Patient Services team is here to help. You can call us on 0344 264 4160 or email us at customerservices@chec.uk.

Ready to get started?

Spend less time on the phone and more time on what matters. Log in to the CHEC-in Patient Portal today to manage your healthcare journey on your terms.

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