For Patients

Patient Testimonials

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  Exquisite and exemplary cataract customer service from booking to surgery follow-up appointments. The staff throughout both procedures have been extremely supportive, professional, and compassionate.

  Keith R Whitburn

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  The nurse clearly explained what checks she was about to carry out and made me feel relaxed during the process.

  Trevor Wood

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  I was terrified of undergoing the procedure, but the Endoscopist and the nurses present were wonderful and made an uncomfortable procedure as pleasant as possible. Thank you from the bottom of my heart to all of you who were present.

  Gayle Taylor

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  Fantastic staff from entering the building to leaving. Everybody was friendly, confident and couldn't have asked for anymore from them. A genuine credit to the NHS.

  Gareth

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  The service and treatment were outstanding, with no long waiting time for an appointment. Following my consultation, I was given an appointment the next day to have my cataract removed. What a great service.

  John Elliott

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  It was a very quick process from the consultation to the procedure. Very friendly and helpful staff.

  Helen C

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  My 2nd cataract surgery was, in my opinion, a superb example of patient care. My surgeon and all the other staff were great ambassadors for CHEC.

  John Dunbavand

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  I just had my cataract surgery at CHEC. Despite my nerves, the staff were reassuring and made me feel comfortable. The surgery was quick, I was kept informed at every stage which was great. I cannot recommend CHEC highly enough.

  Gill

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  As soon as I arrived, I was made to feel at ease. All staff were friendly but professional, they couldn’t have been any better. I now have no fear in returning to continue my treatment.

  Linda S

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  This was my first visit to CHEC, the Reception staff were extremely helpful and polite. All the other staff were very pleasant and made you feel welcome to be there, credit to you all.

  Linda James

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  Welcoming, friendly, attentive, efficient, and above all, patient. Having my eyes tested at this practice provided excellent service at a time when one might wonder why these tests are necessary. Thanks to the staff I met today.

  Kevin Johnson

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  The staff at Ilford were excellent. The nurses explained my procedure step by step, and when I met with the doctor, they were very welcoming and made me feel comfortable. Thank you so much.

  Barbara Murphy

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  The staff are all very friendly, very kind and very smiley. I had a good experience, and I would definitely recommend Ilford practice to friends and family.

  Raahim

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  I had my second cataract procedure at CHEC in Blackpool today. Once again l was impressed by the kindness, helpfulness, good humour, and professionalism of everybody who works there. Thank you.

  Graham Jones

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  I had a laser capsulotomy treatment in Stevenage on Monday 26th February. I was in and out of the treatment centre in under 10 minutes. All instructions were easy to follow with astonishing results. Well-done and thank you.

  S Frost

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  The staff were brilliant at each stage which made the entire process calming, from consultation through to the surgery. The receptionists were fantastic.

  Kim

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  I found the whole process to be highly professional and competent and would therefore recommend this organisation without reservation to anyone who needs cataract surgery.

  Nigel Morgan

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  I was made to feel relaxed from the moment we arrived by all the amazing staff. I wish other medical institutions were like this. Thank you.

  K.R.

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  All the staff were attentive, polite and friendly. They listened to my individual needs and took great care of me.

  Mary Dyas

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  Really quick referral and appointment at CHEC Stockport. Lovely staff. Efficient and timely appropriate medical care. Responsive follow up. Premises are really clean and a pleasant experience at a worrying time of a health issue involving eyesight. Excellent care thank you!

  Richard

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  I am very pleased with the service at CHEC, it is absolutely first-class. From the receptionists, the way I was treated and having the operation done was good. Since having the operation my vision has been very good.

  Anonymous

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  The whole process has been very fast and exceeded my expectations. The staff are all very friendly and professional. I am very pleased with CHEC Northampton.

  Anonymous

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  I’m amazed by the quick, efficient service and ecstatic about the results. I now see car number plates, road signs, and TV text bright and clearly, with everything appearing detailed. This is the best birthday present ever. Thank you so much, please don’t change a thing.

  Marian Curran