At CHEC, we are guided by a set of principles that define who we are and what we stand for. We call it “The CHEC Way” – a compass that directs our actions, influences our interactions, and ensures that every member of our team operates with the utmost care, respect, and integrity in delivering services to our patients. Our Core Components: ExcellenceWe are a team of high-performance individuals, dedicated and passionate about delivering top-tier care. Our commitment to quality is unwavering.InnovationWe are relentless in our pursuit of innovative solutions. We constantly seek new and better ways to enhance our services and improve patient outcomes.IntegrityOur reputation is paramount. We prioritise long-term integrity over short-term rewards. Every action we take is guided by the highest standards of ethical conduct.AgilityWe understand, adapt, and respond to changes in the healthcare landscape. Our agility ensures that we consistently deliver high-quality services in an ever-evolving environment in the best interests of patients. Our Values: CaringMaking life betterWe provide high-quality care, treating each patient as we would our own relatives. Our commitment to making lives better is at the heart of everything we do.PassionateA willingness to give our bestWe share our strengths, offering our time, knowledge, and skills to ensure the best possible care. Our passion drives us to continually improve and exceed expectations.TogethernessCelebrating what brings us together every dayWe recognise and celebrate diversities and individualities, treating each other with respect and dignity. Together, we form one inclusive, united team.ListeningBeing the best we can beWe actively listen to patients and staff, showing compassion and empathy. We take ownership and responsibility, constantly striving to be the best versions of ourselves.FocusAlways striving for a better tomorrowWe are accountable, believing in ourselves, and resilient in the face of daily challenges. Our focus is on a better tomorrow for our team, our patients, and the communities we serve. At CHEC, we embody these values every day, ensuring that our commitment to excellence, innovation, integrity, and agility is reflected in the care and services we provide. Patient Testimonials Superb I just had my cataract surgery at CHEC. Despite my nerves, the staff were reassuring and made me feel comfortable. The surgery was quick, I was kept informed at every stage which was great. I cannot recommend CHEC highly enough. Gill Couldn’t fault them As soon as I arrived, I was made to feel at ease. All staff were friendly but professional, they couldn’t have been any better. I now have no fear in returning to continue my treatment. Linda S Excellent practice This was my first visit to CHEC, the Reception staff were extremely helpful and polite. All the other staff were very pleasant and made you feel welcome to be there, credit to you all. Linda James Lovely Staff Welcoming, friendly, attentive, efficient, and above all, patient. Having my eyes tested at this practice provided excellent service at a time when one might wonder why these tests are necessary. Thanks to the staff I met today. Kevin Johnson Absolutely brilliantly at Ilford The staff at Ilford were excellent. The nurses explained my procedure step by step, and when I met with the doctor, they were very welcoming and made me feel comfortable. Thank you so much. Barbara Murphy Friendly staff at Ilford Clinic The staff are all very friendly, very kind and very smiley. I had a good experience, and I would definitely recommend Ilford practice to friends and family. Raahim Fantastic service I had my second cataract procedure at CHEC in Blackpool today. Once again l was impressed by the kindness, helpfulness, good humour, and professionalism of everybody who works there. Thank you. Graham Jones Amazing experience I had a laser capsulotomy treatment in Stevenage on Monday 26th February. I was in and out of the treatment centre in under 10 minutes. All instructions were easy to follow with astonishing results. Well-done and thank you. S Frost Great and very patient focused The staff were brilliant at each stage which made the entire process calming, from consultation through to the surgery. The receptionists were fantastic. Kim All very professional and competent! I found the whole process to be highly professional and competent and would therefore recommend this organisation without reservation to anyone who needs cataract surgery. Nigel Morgan Wonderful stress-free experience I was made to feel relaxed from the moment we arrived by all the amazing staff. I wish other medical institutions were like this. Thank you. K.R. Great practice All the staff were attentive, polite and friendly. They listened to my individual needs and took great care of me. Mary Dyas Efficient service Really quick referral and appointment at CHEC Stockport. Lovely staff. Efficient and timely appropriate medical care. Responsive follow up. Premises are really clean and a pleasant experience at a worrying time of a health issue involving eyesight. Excellent care thank you! Richard Very pleased I am very pleased with the service at CHEC, it is absolutely first-class. From the receptionists, the way I was treated and having the operation done was good. Since having the operation my vision has been very good. Anonymous Fantastic experience The whole process has been very fast and exceeded my expectations. The staff are all very friendly and professional. I am very pleased with CHEC Northampton. Anonymous Great practice I’m amazed by the quick, efficient service and ecstatic about the results. I now see car number plates, road signs, and TV text bright and clearly, with everything appearing detailed. This is the best birthday present ever. Thank you so much, please don’t change a thing. Marian Curran