At CHEC, we understand that getting to and from appointments can sometimes be challenging. Rest assured, we are pleased to offer our complimentary door-to-door patient pick-up service – Home to Hospital™.
Why choose our service?
Experienced drivers: Our dedicated team of patient drivers are skilled at making patients feel comfortable and secure. You can trust that you’ll be in safe hands for a smooth journey.
Convenient and comfortable: Our service is designed with your comfort in mind. You can even bring a loved one or carer along for the ride.
Flexible and reliable: Based on your location and meeting our criteria, we’ll arrange the best possible transportation solution for you.
Let us take the stress out of your travel arrangements, so you can focus on what matters most, your health.
Enjoy the journey
Travel to your chosen CHEC Hospital free of charge in one of our vehicles, designed to make your travel as comfortable as possible. Your driver may pick up other patients on the way, giving you the chance to chat with others who are also heading to the hospital.
After your appointment, your friendly driver will meet you at the reception area at the agreed time and take you back home, where you can relax and put your feet up.
If there are any unforeseen changes with your appointment – don’t worry, the transport will be automatically amended to fit in with your new timings.
How to book CHEC’s Home to HospitalTM service
To book, you’ll first need to check the eligibility criteria with our Customer Service Team. Once you’ve confirmed your eligibility, simply request the Home to Hospital™ service when you book your appointment with us.
A very good service. Looks after the patient before and after surgery. Ensured I could get too and from surgery. They even provided a taxi service both ways. Nursing staff and surgeon excellent, looking forward to my second eye operation. Thank you!
”
A very good service
Patient Reviews
“
Very professional from first contact. Provided transport for the appointment and return journey. The procedure was dealt with by all of the staff involved in a professional and courteous manner.
”
Very Professional
Patient Reviews
“
Very pleased that the waiting times were so quick! Staff were super helpful, no long wait for the patient transport both before and after surgery. No complaints!
”
No complaints!
Patient Reviews
“
Everything I experienced from start to finish was excellent! Having transport provided took a lot of anxiety away from me. Everyone I had contact with were very friendly and helpful and the surgery itself was thoroughly explained to me which made me feel at ease.
”
Very friendly and helpful
Patient Reviews
“
Streamlined process from start to finish, with online and telephone efficient communication. Good transport provision since I am disabled and live alone. I worked for the NHS and can vouch for conscientious staff and service in my hour of need.
”
Efficient communication
Patient Reviews
“
Excellent service from the team, they were kind and considerate, made me feel comfortable as I was a bit worried. Arranged patient transport there and back and also again today when I rang, as I was worried about the pain in my eye. Absolutely first class service! Fantastic all around!
”
Fantastic all around
Patient Reviews
“
Patient transport was great, very accommodating and understanding.
”
Very accommodating
Patient Reviews
“
Nothing to say – first class! Taxi was excellent but maybe have a Rolls Royce next time to improve!
”
First class
Patient Reviews
“
Transportation was arranged after a few telephone calls. The procedure was painless and conducted in a caring manner and the result was instant and clarity in my eyes, exceptional!
”
Conducted in a caring manner
Patient Reviews
“
Very impressive speed with which the procedures from pre-med to post-med were conducted. Everyone was reassuring and helpful, even booking my taxi. My lasting impression was one of a very efficient yet caring service.
”
Reassuring and helpful
Patient Reviews
“
A very good service. Looks after the patient before and after surgery. Ensured I could get too and from surgery. They even provided a taxi service both ways. Nursing staff and surgeon excellent, looking forward to my second eye operation. Thank you!
”
A very good service
Patient Reviews
“
Very professional from first contact. Provided transport for the appointment and return journey. The procedure was dealt with by all of the staff involved in a professional and courteous manner.
”
Very Professional
Patient Reviews
“
Very pleased that the waiting times were so quick! Staff were super helpful, no long wait for the patient transport both before and after surgery. No complaints!
”
No complaints!
Patient Reviews
“
Everything I experienced from start to finish was excellent! Having transport provided took a lot of anxiety away from me. Everyone I had contact with were very friendly and helpful and the surgery itself was thoroughly explained to me which made me feel at ease.
”
Very friendly and helpful
Patient Reviews
“
Streamlined process from start to finish, with online and telephone efficient communication. Good transport provision since I am disabled and live alone. I worked for the NHS and can vouch for conscientious staff and service in my hour of need.
”
Efficient communication
Patient Reviews
“
Excellent service from the team, they were kind and considerate, made me feel comfortable as I was a bit worried. Arranged patient transport there and back and also again today when I rang, as I was worried about the pain in my eye. Absolutely first class service! Fantastic all around!
”
Fantastic all around
Patient Reviews
“
Patient transport was great, very accommodating and understanding.
”
Very accommodating
Patient Reviews
“
Nothing to say – first class! Taxi was excellent but maybe have a Rolls Royce next time to improve!
”
First class
Patient Reviews
“
Transportation was arranged after a few telephone calls. The procedure was painless and conducted in a caring manner and the result was instant and clarity in my eyes, exceptional!
”
Conducted in a caring manner
Patient Reviews
“
Very impressive speed with which the procedures from pre-med to post-med were conducted. Everyone was reassuring and helpful, even booking my taxi. My lasting impression was one of a very efficient yet caring service.
”
Reassuring and helpful
Patient Reviews
“
A very good service. Looks after the patient before and after surgery. Ensured I could get too and from surgery. They even provided a taxi service both ways. Nursing staff and surgeon excellent, looking forward to my second eye operation. Thank you!
”
A very good service
Patient Reviews
“
Very professional from first contact. Provided transport for the appointment and return journey. The procedure was dealt with by all of the staff involved in a professional and courteous manner.
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