Integrated Community Dermatology: Single Point of Access (SPOA) CHEC provides a Single Point of Access (SPOA) for all adult dermatological conditions. Referrals are accepted from clinicians across primary, community, and secondary care. Triage and Teledermatology Upon submission to the SPOA, all referrals undergo an initial clinical triage within a maximum of two working days to determine the most appropriate care pathway. This triage process assesses suitability for teledermatology in accordance with NHS England and British Association of Dermatologists (BAD) guidance. As a primary feature of the new service, patients will be assessed and treated via telehealth. This ensures faster access to specialist care and offers greater convenience for patients. Integrated Model of Care Through a ‘one-stop’ model of care, the service ensures patients are navigated efficiently to the correct setting—whether in a primary, community, or secondary care environment. To support long-term health, the service also provides access to education and training designed to empower patients in self-care and the ongoing self-management of their dermatological conditions where appropriate. Urgent Suspect Cancer USC referrals to Mid and South Essex NHS Foundation Trust (MSEFT) will only be available via the CHEC SPOA. Direct referral into MSEFT have been disabled. USC referrals will be triaged within one working day for teledermatology. All confirmed USC cases following teledermatology, and cases triaged as not suitable for self-care or treatment in primary or community settings, will be referred on for acute care. CHEC will directly refer into Mid and South Essex NHS Foundation Trust (MSEFT) to ensure seamless delivery of the USC pathway across mid and south Essex. Multiple locations in theheart of the community Convenientappointments heldvirtually or in-person Seamless patientexperience Outcomes communicatedback to GPs and patients Specialist DermatologyClinicians Short appointment waiting times Read our GP FAQs to find out more the CHEC service in mid south Essex and how to refer your patients MSE FAQs MSE CHEC SPOA Dermatology Service Locations Leigh Primary Care Centre – 918 London Road, Southend-on-Sea, Leigh-on-Sea, SS9 3NG Valkyrie Primary Care Centre – 50 Valkyrie Rod, Westcliffe-on-Sea, SS0 8BU Audley Mills Surgery – 57 Eastwood Road, Rayleigh, SS6 7JF Benfleet Clinic – 513 High Road, Benfleet, Essex, SS7 5AD Thurrock Health Centre – 55-57 High Street, Grays, RM17 6NB Brentwood Community Hospital – 11 Crescent Drive, Shenfield, Brentwood, CM15 8DR Billericay Medical Centre – Stock Road, Billericay, CM12 0BJ Manor Street Health Hub – Manor Street, Braintree, CM7 3HP DermatologyDermatology Acne (Mild to moderate)Actinic keratosisAllergic contact dermatitisBasal cell carcinomaBenign skin legionsBowen’s diseaseCongenital lesions (Vascular or pigmented)Connective tissue disorderCutaneous vasculitisEczema (Mild to moderate)Genital dermatosisGenodermatoses – suspectedHair Loss/Alopecia (In line with the MSE Service restriction policy )Hidradenitis suppurativaHirsutism (in line with the MSE Service Restriction Policy)Hyperhidrosis (in line with the MSE Service Restriction Policy and local prescribing pathways)Infections/infestationsKeloid scarring (in line with the MSE Service Restriction Policy)Lichen planus and other inflammatory disorders Nail disorders/tumours Photodermatoses PsoriasisPyogenic Granuloma Rash Rosacea Suspected skin cancer, melanoma or squamous cell carcinomaUrticariaVitiligo Exclusions DermatologyDermatology Non-NHS PatientsUrgent two week wait suspected dermatology cancer referralsRapid access to specialist clinics for urgent and emergency careHigh-risk BCC (Basal Cell Carcinoma) on the eyelid, nasal alae or nasal tip or one that will require a graft or flapCosmetic procedures listed in the ICB Service Restriction Policy including scar revision, tattoo removal, birthmark removal, turnable dye laser and excision of benign skin lesionsAged under 16 yearsNon-Dermatological conditions How to Refer to CHEC When referring via e-RS, please select the relevant service: MSE Community Dermatology Single Point of Access – RAS (K4R3Z) Urgent Suspect Cancer MSE Single Point Of Access – RAS (K4R3Z) Referrals will be clinically triaged by the community service, ensuring that each patient is directed to the most appropriate setting. Virtual and face-to-face consultations available. Further Reading Download our GP Guide for CHEC mid and south EssexPDF Download Patient Testimonials Exquisite and exemplary cataract customer service from booking to surgery follow-up appointments. The staff throughout both procedures have been extremely supportive, professional, and compassionate. Keith R Whitburn The nurse clearly explained what checks she was about to carry out and made me feel relaxed during the process. Trevor Wood I was terrified of undergoing the procedure, but the Endoscopist and the nurses present were wonderful and made an uncomfortable procedure as pleasant as possible. Thank you from the bottom of my heart to all of you who were present. Gayle Taylor Fantastic staff from entering the building to leaving. Everybody was friendly, confident and couldn't have asked for anymore from them. A genuine credit to the NHS. Gareth The service and treatment were outstanding, with no long waiting time for an appointment. Following my consultation, I was given an appointment the next day to have my cataract removed. What a great service. John Elliott It was a very quick process from the consultation to the procedure. Very friendly and helpful staff. Helen C My 2nd cataract surgery was, in my opinion, a superb example of patient care. My surgeon and all the other staff were great ambassadors for CHEC. John Dunbavand I just had my cataract surgery at CHEC. Despite my nerves, the staff were reassuring and made me feel comfortable. The surgery was quick, I was kept informed at every stage which was great. I cannot recommend CHEC highly enough. Gill As soon as I arrived, I was made to feel at ease. All staff were friendly but professional, they couldn’t have been any better. I now have no fear in returning to continue my treatment. Linda S This was my first visit to CHEC, the Reception staff were extremely helpful and polite. All the other staff were very pleasant and made you feel welcome to be there, credit to you all. Linda James Welcoming, friendly, attentive, efficient, and above all, patient. Having my eyes tested at this practice provided excellent service at a time when one might wonder why these tests are necessary. Thanks to the staff I met today. Kevin Johnson The staff at Ilford were excellent. The nurses explained my procedure step by step, and when I met with the doctor, they were very welcoming and made me feel comfortable. Thank you so much. Barbara Murphy The staff are all very friendly, very kind and very smiley. I had a good experience, and I would definitely recommend Ilford practice to friends and family. Raahim I had my second cataract procedure at CHEC in Blackpool today. Once again l was impressed by the kindness, helpfulness, good humour, and professionalism of everybody who works there. Thank you. Graham Jones I had a laser capsulotomy treatment in Stevenage on Monday 26th February. I was in and out of the treatment centre in under 10 minutes. All instructions were easy to follow with astonishing results. Well-done and thank you. S Frost The staff were brilliant at each stage which made the entire process calming, from consultation through to the surgery. The receptionists were fantastic. Kim I found the whole process to be highly professional and competent and would therefore recommend this organisation without reservation to anyone who needs cataract surgery. Nigel Morgan I was made to feel relaxed from the moment we arrived by all the amazing staff. I wish other medical institutions were like this. Thank you. K.R. All the staff were attentive, polite and friendly. They listened to my individual needs and took great care of me. Mary Dyas Really quick referral and appointment at CHEC Stockport. Lovely staff. Efficient and timely appropriate medical care. Responsive follow up. Premises are really clean and a pleasant experience at a worrying time of a health issue involving eyesight. Excellent care thank you! Richard I am very pleased with the service at CHEC, it is absolutely first-class. From the receptionists, the way I was treated and having the operation done was good. Since having the operation my vision has been very good. Anonymous The whole process has been very fast and exceeded my expectations. The staff are all very friendly and professional. I am very pleased with CHEC Northampton. Anonymous I’m amazed by the quick, efficient service and ecstatic about the results. I now see car number plates, road signs, and TV text bright and clearly, with everything appearing detailed. This is the best birthday present ever. Thank you so much, please don’t change a thing. Marian Curran