Patient Care, Safety and Complaints Find information about your care at CHEC, including patient choice, access to services, consent and safety. You can also find details about private patient terms and how to share feedback or raise a concern. Policy report and information links Patient Choice PolicyRead our Patient Choice PolicyLocal Access PolicyRead our Local Access PolicyConsent PolicyRead our Consent PolicyMedicines Management PolicyRead our Medicines Management PolicyComments, Concerns and Complaints PolicyRead our Comments, Concerns and Complaints PolicyPSIRF Policy: Patient Safety Incident Response FrameworkRead our PSIRF PolicyPSIRF Plan: Patient Safety Incident Response FrameworkRead out PSIRF PlanPrivate Patient Terms & ConditionsRead our Private Patient Terms and Conditions Sustainability and ESG Explore CHEC’s plans and reports outlining our approach to sustainability and ESG (environmental, social, and governance), reducing energy use and carbon emissions. Policy report and information links Carbon Reduction PolicyRead out Carbon Reduction PolicyEnergy & Carbon ReportRead our Energy & Carbon ReportCHEC Green PlanRead our CHEC Green PlanESOS Report – Energy Savings Opportunity SchemeRead our ESOS ReportEnvironment Social Governance PolicyRead our Environment Social Governance Policy Corporate Policies and Reports Read about CHEC’s approach to responsible business, ethical conduct and transparency. Policy report and information links Modern Slavery StatementRead our Modern Slavery StatementGender Pay Gap ReportingRead our Gender Pay Gap ReportingAnti-Corruption and Bribery PolicyRead our Anti-Corruption and Bribery Policy Website and Privacy Find out how we use and protect your personal information, how cookies work on our website and the terms that apply when using it. Policy report and information links Website Terms and ConditionsRead our Website Terms and ConditionsPrivacy PolicyRead our Privacy PolicyCookie PolicyRead our Cookie Policy