Newcastle Gateshead CHEC Newcastle Gateshead 11-13 & 56-67 Russell Way, Upper Blue Mall, Metrocentre, Gateshead, NE11 9YZ Appointments Tel: 0344 264 4160 Opening Hours: Monday to Friday, 9am to 6pm Amenities Wheelchair availableClosest car park: Metrocentre BlueWheelchair accessibleHome to Hospital™ patient pick up service Directions By Car via A1Head South-West on A1 towards exit 78. Keep right to stay on A1. At Junction 71, exit towards Metrocentre. Merge onto St. Michaels Way. Keep right to continue towards Scotswood View. Continue onto Scotswood View (go through 1 roundabout). At the roundabout, take the 1st exit onto Garden Walk. CHEC Newcastle Gateshead will be on the left.By Car via A184Head West on Abbotsford Road/A184. At the roundabout, take the 2nd exit onto Charles Street/A184. At the roundabout, take the 2nd exit onto Bensham Road/B1426. Turn right onto Cuthbert Street. Continue straight to stay on Cuthbert Street. At the roundabout, take the 1st exit onto Askew Road West. Turn left onto Team Street. Turn right onto Clockmill Road/A1114. Turn left onto St. Omers Road. Turn right onto Wellington Road. Wellington Road turns right and becomes Cross Lane. Turn right onto Scotswood View (go through 1 roundabout). At the roundabout, take the 1st exit onto Garden Walk. CHEC Newcastle Gateshead will be on the left.By BusMetrocentre Interchange (2 mins walk) Bus routes: 46/X45 X-lines/67/6/643By TrainMetrocentre (4 minute walk) {"title":"CHEC Newcastle Gateshead","lng":-1.6668402,"lat":54.957695399999999} Available Treatments OphthalmologyGastroenterologyOphthalmology Cataract SurgeryPremium EDoF LensesYAG LaserMedical RetinaGlaucoma ManagementOcular Hypertension MonitoringEyelid SurgeryAll non-specific General Ophthalmology ConditionsGastroenterology Consultant TriageGastroenterology Outpatient AssessmentGastroscopyColonoscopyFlexi-sigmoidoscopyUpper and Lower Gastrointestinal (GI)Therapeutic treatments including simples biopsies, polyp removal (1cm max), haemorrhoid removal Meet the Team Vicky Westgate Hospital Manager View Profile Louise Dodds Lead Ophthalmic Practitioner View Profile Simon Smale Clinical Director for Gastroenterology View Profile Further Reading Download our Ophthalmology & Gastroenterology Service LeafletPDF DownloadDownload our YAG Laser LeafletPDF DownloadDownload our Cataract Information BookletPDF DownloadBack to Our Locations PageOur locations Patient Testimonials Exquisite and exemplary cataract customer service from booking to surgery follow-up appointments. The staff throughout both procedures have been extremely supportive, professional, and compassionate. Keith R Whitburn The nurse clearly explained what checks she was about to carry out and made me feel relaxed during the process. Trevor Wood I was terrified of undergoing the procedure, but the Endoscopist and the nurses present were wonderful and made an uncomfortable procedure as pleasant as possible. Thank you from the bottom of my heart to all of you who were present. Gayle Taylor Fantastic staff from entering the building to leaving. Everybody was friendly, confident and couldn't have asked for anymore from them. A genuine credit to the NHS. Gareth The service and treatment were outstanding, with no long waiting time for an appointment. Following my consultation, I was given an appointment the next day to have my cataract removed. What a great service. John Elliott It was a very quick process from the consultation to the procedure. Very friendly and helpful staff. Helen C My 2nd cataract surgery was, in my opinion, a superb example of patient care. My surgeon and all the other staff were great ambassadors for CHEC. John Dunbavand I just had my cataract surgery at CHEC. Despite my nerves, the staff were reassuring and made me feel comfortable. The surgery was quick, I was kept informed at every stage which was great. I cannot recommend CHEC highly enough. Gill As soon as I arrived, I was made to feel at ease. All staff were friendly but professional, they couldn’t have been any better. I now have no fear in returning to continue my treatment. Linda S This was my first visit to CHEC, the Reception staff were extremely helpful and polite. All the other staff were very pleasant and made you feel welcome to be there, credit to you all. Linda James Welcoming, friendly, attentive, efficient, and above all, patient. Having my eyes tested at this practice provided excellent service at a time when one might wonder why these tests are necessary. Thanks to the staff I met today. Kevin Johnson The staff at Ilford were excellent. The nurses explained my procedure step by step, and when I met with the doctor, they were very welcoming and made me feel comfortable. Thank you so much. Barbara Murphy The staff are all very friendly, very kind and very smiley. I had a good experience, and I would definitely recommend Ilford practice to friends and family. Raahim I had my second cataract procedure at CHEC in Blackpool today. Once again l was impressed by the kindness, helpfulness, good humour, and professionalism of everybody who works there. Thank you. Graham Jones I had a laser capsulotomy treatment in Stevenage on Monday 26th February. I was in and out of the treatment centre in under 10 minutes. All instructions were easy to follow with astonishing results. Well-done and thank you. S Frost The staff were brilliant at each stage which made the entire process calming, from consultation through to the surgery. The receptionists were fantastic. Kim I found the whole process to be highly professional and competent and would therefore recommend this organisation without reservation to anyone who needs cataract surgery. Nigel Morgan I was made to feel relaxed from the moment we arrived by all the amazing staff. I wish other medical institutions were like this. Thank you. K.R. All the staff were attentive, polite and friendly. They listened to my individual needs and took great care of me. Mary Dyas Really quick referral and appointment at CHEC Stockport. Lovely staff. Efficient and timely appropriate medical care. Responsive follow up. Premises are really clean and a pleasant experience at a worrying time of a health issue involving eyesight. Excellent care thank you! Richard I am very pleased with the service at CHEC, it is absolutely first-class. From the receptionists, the way I was treated and having the operation done was good. Since having the operation my vision has been very good. Anonymous The whole process has been very fast and exceeded my expectations. The staff are all very friendly and professional. I am very pleased with CHEC Northampton. Anonymous I’m amazed by the quick, efficient service and ecstatic about the results. I now see car number plates, road signs, and TV text bright and clearly, with everything appearing detailed. This is the best birthday present ever. Thank you so much, please don’t change a thing. Marian Curran